Public Wireless Access (WiFi)

The Alameda County Library offers Free wireless access "WiFi" for public use. WiFi allows appropriately equipped and configured laptop computers to access the Internet while you move about the library. Internet access is even available in areas of the library where public Internet PCs are not available.

Note: WiFi is not available at the Centerville, Irvington and Niles branches.

Who can use public wireless access?
Anyone who complies with the Library's Internet Use Policy may use the library's WiFi service.

• How do I connect
• How To Troubleshoot the WiFi Connection
• Laptop/PDA makers wireless support


 Printable (WiFi) Instructions, Limitations, and Disclaimers

You will need:

1. A WiFi compliant 802.11b/g wireless device installed in your laptop, or a laptop with integrated WiFi capability.
2. Microsoft Internet Explorer, Mozilla Firefox, Netscape Navigator, or any other web browser.

In most cases you will not need to change the settings on your computer to connect. Simply launch your web browser, and enter your library card barcode number and the first four letters of your last name on the login screen. After you log in, you may begin surfing.

Do I need a library card?
Yes, a library card IS required to log in. If you do not have a library card, please see someone at the Circulation Desk.

How long does a connection last?
Your wireless connection will expire when you disconnect the "successful log-in" window, or when you turn off your laptop computer. There is no maximum length of time that you may use the WiFi network.

It is recommended that you power your laptop before visiting the library. Electrical outlets are limited and sometimes not ideally located near a table or seating. Library staff will ask you to remove electrical cords if they pose a tripping hazard.

Is technical support available?
Staff at the Alameda County Library are not able to offer assistance in establishing a wireless connection from your computer. They are not allowed to handle any of your equipment whatsoever. The Alameda County Library is not responsible for any changes that you make to your computer's settings and cannot guarantee that your hardware will work with our wireless connection.

You are responsible for setting up your own equipment. If you are not familiar with computers or networking, we recommend bringing someone with you who can help you configure your laptop.

Apple users
www.apple.com/support/airport/

Windows users
support.microsoft.com/kb/831770/en-us

Palm users
www.palm.com/us/support/