Freezing a Title

Freezing a Title

Going on vacation? You can save your place in the request queue by using the Freeze feature in your account.

To freeze a request (hold):      

  • Click on My Account and enter your name and library card barcode.
  • Click on the link to "Requests (holds)."
  • Check the box in the Freeze column for the hold (far right).
  • Click the "Update List" button.
  • Click “Yes” on the prompt screen to verify the request to freeze.
  •  Your account will refresh the display of requests. If the request satisfies the conditions allowing a freeze, the display will show the frozen request. If the request does not satisfy the conditions allowed to freeze, the display will show the following error message in the Freeze column:
  •  “This hold cannot be frozen”.
    • If freezing a hold is NOT allowed, you will see no checkbox available.
    • Reasons why a Freeze request may not be allowed:
    • In Transit
    • On Hold Shelf
    • Hold is next in line to be filled
    • This hold is too old (255 days)
    • Hold list has fewer than the number of available items

To reactivate a request (hold):

  • View your requests (holds)
  • Uncheck the box in the Freeze column for the request.
  • Click the "Update List" button.

Fremont Main Library Phone